How do web based surveys benefit a company?
Customer surveys are a vital tool in the customer service cycle. They identify customer needs, provide the product and/or service that the customer wants, and monitor the levels of customer satisfaction.
If you use an online survey solution, the power of the standard survey increases as you are able to send links to your survey via email and rapidly report on client feedback in the form of web based reports. A web based survey tool puts this power at your finger tips.
CRM Asia Solutions offers an online survey tool, called "Survey Squirrel".
Please contact us here for a free quotation.